Delivery Areas
We currently offer free home delivery across Gurugram and serve customers around our Bhiwadi store. If you're unsure whether we deliver to your address, call us and we'll confirm right away.
Delivery Timelines
- Orders placed before 4 PM are typically delivered the same day.
- Orders placed after 4 PM are delivered the next day.
- Bulky items (large bags of food, cages, aquariums) may take 1–2 extra days.
Delivery Charges
Delivery is free across Gurugram with no minimum order value. Any applicable charges for outstation or bulk orders will be shared with you before dispatch.
Order Tracking
Once your order is out for delivery, you can check its status any time on our Track My Order page.
Delayed or Missing Deliveries
If your order hasn't arrived within the expected window, please contact us immediately at +91 99990 05645 (Gurugram) or +91 99997 05645 (Bhiwadi) and we'll sort it out quickly.